Complete veterinary care for your pet! 851 Oakton St. Elk Grove Village, IL 60007

Oakton Hospital FAQ


  1. What happens if I have an after-hours emergency with my pet and your office is closed?
  2. How often should I bring my pet in to see the veterinarian?
  3. When my pet comes in for the annual wellness visit, what should I expect will be recommended?
  4. My pet's teeth are getting very dirty and brown, and I have noticed that her breath is getting very foul. What do you recommend?
  5. How long does a typical checkup appointment last?
  6. What should I bring with me to my pet's examination visit?
  7. What type of pets do you see at Oakton Animal Hospital?
  8. What makes Oakton Animal Hospital different from other area animal hospitals?


1. What happens if I have an after-hours emergency with my pet and your office is closed?

Hopefully, we will always be open when you need our help, but occasionally and each evening we close and are not available. Whenever we are not here, we always leave our answering machine on with specific instructions for you on how to obtain after-hours help for your pet. Please have paper and pen ready to write down our suggestions when you call us. Our telephone number is 847-439-8090. You will be instructed who to call and where to take your pet for emergency help. Should you need the services of our partner emergency clinic, they will be sure to let us know that your pet has been there to see them, so that we may provide you with followup care for your pet after the initial emergency visit. As always, if you feel your pet's problem is NOT an emergency and can wait until the next time we are in the office, you may leave a message and we will be sure to contact you quickly upon our return.

2. How often should I bring my pet in to see the veterinarian?

This is a very good question, and an important one! In general, pets under 8 years of age should be seen by a veterinarian at least once a year. It is generally accepted that pets 8 years old and older, are considered seniors. Beyond 8 years of age, pets should be seen by a veterinarian at least twice a year. Even cats which never leave the comforts of home should still be seen by a veterinarian on an annual basis in order to catch problems before they get worse. You would be amazed what a veterinarian can see, feel, smell and hear upon doing a complete physical exam, that you were not aware of. A once a year examination is recommended to catch problems at their earliest stage, before they worsen or become potentially life-threatening. Over 8 years of age, most veterinarians agree that a pet should have an annual blood screening to determine what is going on inside the pet. The physical exam allows the doctor to detect problems on the outside of the body and the bloodwork complements the exam by checking out the insides of the pet.

3. When my pet comes in for the annual wellness visit, what should I expect will be recommended?

Each year the doctor will perform a comprehensive physical exam as well answer any and all questions you might have about your pet's health. In addition to the physical exam, your veterinarian may recommend any or all of the following depending on your pet's age, overall health, and risk factors:

Dogs:

Vaccinations for Rabies, Distemper/Parvovirus, Leptospirosis, Bordetella (Kennel Cough) and Lyme disease are available

Heartworm blood screening - This vital test should be done once a year for EVERY dog. The results let your doctor know if your pet is infected with Heartworms, a deadly parasite which is treatable if caught early.

Stool sample - A technician will examine your pet's stool under the microscope to check for the presence of harmful intestinal parasites. If parasites are identified, an appropriate deworming plan will be recommended.

Wellness blood screening - A small sample of blood is obtained to check your dog's organ function (kidneys, liver, etc.) as well as checking the Red and White blood cell counts.

Medications - Your veterinarian will recommend appropriate preventative medication for your dog including Heartgard (for Heartworm prevention), Frontline plus (for fleas and ticks) and perhaps others.

Cats:

Vaccinations for Rabies, Distemper/Rhino/Calicivirus, and Feline Leukemia are available. Your doctor will discuss which of these are recommended for your pet

Stool sample - A technician will examine your pet's stool under the microscope to check for the presence of harmful intestinal parasites. If parasites are identified, an appropriate deworming plan will be recommended.

Wellness blood screening - A small sample of blood is obtained to check your cat's organ function (kidnesy, liver, etc.) as well as checking the Red and White blood cell counts.

Medications - If your cat spends a lot of time outdoors, the doctor may recommend Heartgard (for Heartworm prevention) and/or Frontline plus (for flea and tick prevention). Although Heartworm disease, fleas and ticks are less of a problem in indoor only cats, we have seen these parasites occur many times in pets that "never go outside". Your veterinarian can help you decide which medications make sense for your pet.

4. My pet's teeth are getting very dirty and brown, and I have noticed that her breath is getting very foul. What do you recommend?

These may be early signs that your little, furry friend is suffering from periodontal disease. In a nutshell, as tartar builds up on the teeth, the tartar gets under the gumline, destroying the tooth's attachment to the boney socket. The tooth gets infected (or abcessed) which is quite painful, and then eventually rots completely. Although oral pain and odor are of major concern, the greatest risk is that infection can spread from the mouth to the internal organs (heart, kidneys, liver), thereby decreasing the lifespan of these organs and ultimately shortening the life of the patient. We strongly encourage you to have your pet's mouth examined by one of our veterinarians if you are experiencing any of these signs. Prompt attention to the problem is the key to eliminating pain and preventing a small problem from becoming a large one! Call us today at 847-439-8090 to schedule an oral examination for your pet.

5. How long does a typical checkup appointment last?

If your pet is healthy and you are coming in for an annual welness exam, you can expect to spend about 1/2 hour or so at our hospital. If your pet is sick or otherwise not doing well, we will need to spend more time together investigating the cause and taking an accurate history. With an ill pet, expect to spend at least one hour at our hospital, from start to finish. Although we do go exclusively by appointment, despite our best efforts we occasionally are running a bit late. We will make every attempt to service your needs quickly, thoroughly, and professionally, understanding that your time is a valuable commodity.

6. What should I bring with me to my pet's examination visit?

If you are a new client, and have not been to our hospital before or if it has been a long while since your last visit, please visit our website at www.oaktonanimalhospital.com and visit the "forms" page. Here you can download and print our "New Client form". By filling this out and bringing it with you to your first appointment, it will save time and energy upon your arrival. In addition to the completed form, we always recommend that you bring a fresh stool sample from your pet(s). This is important whether your pet is coming in for an annual wellness exam or if your pet has any sort of intestinal upset (diarrhea, vomiting, etc.).

7. What type of pets do you see at Oakton Animal Hospital?

At this time we are only seeing dogs and cats. With the arrival of specialty practices which see ONLY exotic pets, we have determined that it is in the client's best interest to see one of the many exotic animal specialists in the area for all other species. We would be happy to suggest a hospital in the Chicagoland area to assist you with your bird, reptile, or pocket pet.

8. What makes Oakton Animal Hospital different from other area animal hospitals?

At Oakton Animal Hospital, we are very proud to deliver that "small town feel with big city technology"! Unlike some of the larger animal hospitals in the area, we pride ourselves in knowing you and your pet and providing a more personalized experience. You won't end up seeing a different doctor every time you come to our practice and all of our employees have been here for many years. We also pride ourselves in having a clean, comfortable, odor-free environment, and with treating you and your pets with the respect you both deserve. Because at Oakton Animal Hospital, "pets are people too"!

But don't just take our word for it, check out what our amazing clients have been saying!